Google Reviews

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  • Garnet Morey
    Garnet Morey
    16:29 20 May 22
    What a wonderful place! Wonderful staff! This was a great experience. We were in and out before our set appointment... time. Very clean, professional, and friendly.read more
    THRESIA RAYNOR
    THRESIA RAYNOR
    16:32 06 May 22
    This is my third time back to Imaging Associates. I can not say enough about my experience there . Five stars when if... I could give them 10 I would ! The staff is kind and compassionate, I love the complimentary cold bottled water and coffee bar ! The soft gowns, private dressing rooms , and locking cabinets to secure your items they offer to each patient. Everyone made me feel at ease and even offered me a warmed blanket to keep me snuggled in during my MRI . This last time 5/5/22 I even fell asleep during it because I was so relaxed and at ease ! Great job to the team at this place ! I hope I’m done with tests but if I need more I will ask for my testing to be done here !read more
    Nicole
    Nicole
    19:41 05 Apr 22
    Everything about this place is welcoming, informative, and extremely efficient! Obviously if you’re coming in there is... probably some sort of health concern, they got me in quickly, and were able to get my appointments all close together so I only had to come in once. Everyone I talked to was personable and helpful. Nothing but smiling eyes🤣 ( masks ya know) I felt comfortable the entire time, and left with a huge weight off my shoulders. What a wonderful experience!read more
    Gerry Cobban Knagin
    Gerry Cobban Knagin
    15:32 26 Mar 22
    A kind and caring staff assisted me through the MRI process. They went to great lengths to make me as comfortable as... possible during the procedure. The staff members have a huge bag of tricks to use for those of us afflicted with intense claustrophobia. The safe environment kept claustrophobia at bay and the MRI proceeded smoothly. I highly recommend Imaging Associates for any MRI needs.read more
    Kathy Jacobsen
    Kathy Jacobsen
    21:04 25 Mar 22
    Imaging Associates has always been a place I feel comfortable going to. Their staff, technicians and physicians are... all very professional and helpful with any questions you might have. The atmosphere is warm and inviting and a place that I will always feel good about going back to for excellent health care!read more
    Katy Morrison
    Katy Morrison
    21:37 21 Mar 22
    Very clean and fresh office. Nice to have options in Eagle River again! Technicians were excellent. Free coffee while... you wait. I'm not a fan of the impersonal sign in computer options, but some people may prefer it. Was able to schedule and be seen quickly.read more
    Angie Rojas
    Angie Rojas
    23:22 09 Feb 22
    Super clean, trendy office with friendly staff. I’ve been going here for mammograms for 3 years now. I always have a... painful experience but this year the technician used a different plate to accommodate my condition and it made a world a of difference, it turned into a pleasant experience.. results were fast in the online patient porta. 10/10 recommend.read more
    Marie Barka
    Marie Barka
    01:51 05 Feb 22
    I had a great experience. The staff were all very friendly. My appointment was fast. They got me in and out quick. The... atmosphere was very pleasant. I recieved an email and text messages that reminded me of my appointment. When I called to make the appointment, she was not only helpful but very accommodating.read more
    Eligah Christian
    Eligah Christian
    05:42 04 Feb 22
    I am hearing impaired.I was thunderstruck how professional, knowledgeable, outgoing the experience of a double... procedure today of both a MRI and Ultrasound.Every Staff member and technician from the time I walked in was so accomidating with concern for my communication and treatment needs.The Facility I went to in Anchorage on piper Street was very clean and comfortable and definitely ADA accommodating.Being a person with a hearing and mobility disability, it's sometimes very frustrating at Dr. Offices with the normal were busy day to day routine and treatment.I assure you will never experience this at Imaging Associates from what I've seen and experienced. And the amazing patient online portal makes getting appointments and no nonsense results a snap.Well Done to all the staff and administrators of imaging associates, well done.read more
    Karin Childers
    Karin Childers
    03:15 16 Jan 22
    Coming to this location for routine screenings as well as anything else is such a pleasant experience because the... employees are so friendly. The waiting room is so inviting and comfortable. I like the nice touches of coffee and bottled water.read more
    Landon Grills
    Landon Grills
    18:53 05 Jan 22
    Warm and welcoming waiting room and staff. Technologist very friendly and knowledgeable and made experience as... pleasant as possible. Radiologist read imaging study promptly and accurately. I would highly recommend to anyone in need of imaging if choice is an option.read more
    Jennifer Lu
    Jennifer Lu
    18:39 14 Dec 21
    Everyone was amazing. I flew in from out of town, and they accommodated me, even with a delayed flight. The great... staff from reception to the scan. The nicest lady did my scan and explained everything in detail before it started, and she took all my anxiety away. Thank you for being a wonderful place to have my imaging done.read more
    Chad Wilson
    Chad Wilson
    00:15 09 Dec 21
    Staff was A+Overall location conditions were modern and warm. Email check in request and text reminders got a little... excessive. One message the day before or on the the day should’ve been adequate. The tech that did my scan, Aaron, was extremely kind and informative. She absolutely made the process as comfortable as it could possibly be. I was in and out in less than 20 minutes. In comparison, the last scan I had done by a local hospital took almost two hours.I would definitely use Alaska Imaging Associates again if I needed their services.read more
    Amanda Saenz
    Amanda Saenz
    22:44 02 Dec 21
    Dr. York and his technicians are absolute rock stars! Joint injections are far from fun but they are a skilled,... personable team. I like that Dr. York jokes back with me and we can have a good time during my short visits. I am so lucky to have found their office! I wish I could give more than a five-star rating. Highly recommended!!!read more
    Anna Plumb
    Anna Plumb
    04:28 30 Dec 20
    The staff were very professional and informative. My check in procedure was seamless and my appointment right on time,... no waiting! Would recommend!read more
    Heather Warden
    Heather Warden
    15:43 15 Sep 20
    👀😷📲
    leslie Petersen
    leslie Petersen
    22:14 29 Jan 20
    Imagining Associates has been great every visit that I have had there. Today the tech was very thorough when I had a... ct scan. Explained everything very well and was very friendly! I highly recommend Imaging Associates!read more
    Wendy Tueller
    Wendy Tueller
    22:44 25 Jan 20
    All of my visits to Imaging Associates have been exceptional! Everyone I saw was professional and absolutely lovely. ... I didn’t wait and I was treated like my business was actually appreciated.read more
    Andrea Kalash
    Andrea Kalash
    03:59 25 Jan 20
    Imaging Associate's staff are amazing and the company provides results to your doctor within 1-2 hours. Easy parking as... well. Highly recommend them!read more
    Leia Alessandrini
    Leia Alessandrini
    23:42 24 Jan 20
    Great staff that were very helpful! I highly recommend Imaging Associates!Thanks
    Erin Berg
    Erin Berg
    16:30 16 Oct 19
    The service and care was TOP NOTCH from the time I walked into the office. Everyone was so friendly and caring and ran... on time! I had a mammogram at 10AM on a Monday and received a call back from the doctor before 1PM the same day that something suspicious was detected and I needed to come back for more tests. I called Imaging Associates immediately and they were able to get back in the next morning - the same caring mentality for my next visit as well. I HIGHLY recommend them!!!read more
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  • Mat-Su Valley:
    Imaging Associates-Mat-Su Valley
    4.9
    Based on 635 reviews
    powered by Google
    A. RosesRBleu
    A. RosesRBleu
    20:07 09 Jun 22
    My experience is primarily for a mammogram with the technician Courtney.God knows this... job requires a certain personality that can make a person feel at home whilst in some of the most difficult positions in their life...Courtney was amiable, professional, kind, knew her job well and had the wonderful character trait of helping the patient maintain their integrity during a time of extreme vulnerability. I sensed no judgment from her, nor did she make me feel anything less than respected. I applaud her for her geniality and her cordial yet knowledgeable demeanor. She was prompt and got the job done quickly and efficiently. Her directions were very clear in everything from positions to how to put on the gown to how to leave the building. When one is in such an exposed state, some might not realize we need direction since we are dealing with so many mixed emotions at the time. I appreciate her eye-contact and the smile "behind the mask". Thank you!read more
    C F
    C F
    19:16 07 Jun 22
    I have always been happy with my visits at Imaging Associates. No question is ever too... small or insignificant. The entire staff, from setting my appointments to completing my imaging scans, show compassion and professionalism. Thank you for caring so much!read more
    Jaimie Burke
    Jaimie Burke
    23:16 16 May 22
    I had a great experience with the Palmer location from start to finish. Before I could... even call to see if my Dr had sent over the referral, they sent me a text to let me know they would be calling soon to schedule. Once they called, they got me scheduled at the soonest time I was available. On arrival, they had water, coffee and delicious chocolates and the environment was really friendly. No sooner than when I finished my paperwork, the technician called me back for my exam (I think his name was Mike). He was super friendly, professional and thorough, he explained everything really well since this was my first MRI. He gave me a warm blanket and put on music of my request. After my appointment, I had my results and hundreds of images uploaded on the patient portal within only a couple hours. I am beyond impressed with my entire experience here. Thank you!read more
    Vicky W
    Vicky W
    17:59 13 Apr 22
    I brought our son (15) in for an X-ray. We got an appointment the same day all the staff... was wonderful from the front desk to the technologist. We ended up having to have an MRI because of the Xray findings. The MRI was very pleasant. He had a warm blanket, relaxing music, and the lights were dimmed. He also said that the machine was so quiet he started drifting off to sleep. As a parent concerned for our child this experience was priceless!read more
    Dawn Khalil
    Dawn Khalil
    23:35 31 Mar 22
    I would recommend Imaging associates in Palmer to all my friends and family. Upon... arriving I was greeted immediately and didn’t have to weight at all. It was a warm and friendly atmosphere. Everyone was polite and kind. The x-ray technician was very courteous and professional. I was literally in an out in less than 20 - 25 min. You guys are awesome!read more
    Alicia Jester
    Alicia Jester
    04:14 05 Mar 22
    Imaging Associates is great! Their staff is very accommodating with working with you for... an appointment time that is good for you. Courtney was my mammogram technician and was super professional and kind! I am hard of hearing and did not even need to let her know that I needed her to turn toward me when speaking. She always made eye contact with me and spoke clearly and loud enough for me to hear with no struggle, even while she was wearing a mask. The total appointment time was only 15 minutes, including the check in process. I highly recommend Imaging Associates for all imaging needs!read more
    Terri Reynolds-Rogers
    Terri Reynolds-Rogers
    03:42 03 Mar 22
    From the first call to set up a [miracle!] same day appointment, I had a very positive... experience with Imaging Associates - Mat-Su Valley. I found the online registration beyond the capabilities of my old S7 android, but the staff inside were friendly and efficient getting me logged in. I waited less than 5 min for my appointment in a clean, spacious, well-furnished waiting area. The staff brought me a tablet I could sign off with my fingertip. I was greeted by my ultrasound technician, who gave me her name and walked me back to another comfortable exam room. When I asked to be able to observe the ultrasound, she quickly activated a large wall monitor so I could watch as she explained her actions, this is bone, this is muscle, these are ligaments. The ultrasound gel was heated to body temperature--I didn't even feel it being applied. Overall, a surprisingly enjoyable experience. I brought cash so my bill was half the insured rate. From low key but very pleasant and efficient staff to the final bill--a big Thumbs Up for this facility and staff.read more
    Julie
    Julie
    03:44 22 Feb 22
    Everyone there was great. I was greeted at the door and had less than a 5 minute wait.... The tech explained my procedure to me thoroughly before the Dr. came in. The Dr. was very professional and friendly. Would definitely recommend Imagining Associates to everyone!read more
    M S
    M S
    14:28 07 Feb 22
    I have been using Imaging Assoc for years. I have never had a poor experience. The folks... at the front desk are great and work quickly to get you checked in. I have never had to wait terribly long to be called back. I have had x-ray, MRI, CT scans, and others done here. They have all been done in a professional manner. They are very reassuring if you have anxiety or claustrophobia. The wait room is always clean. There is plenty of seating so you are not crammed around other people. They are the only folks I will use.read more
    Peggy Mcgarry
    Peggy Mcgarry
    00:33 04 Feb 22
    The staff are amazing. From check-in to check-out I was treated with courtesy, respect... and professionalism. Tests were done on time with very little waiting. And the hot and cold beverages available in the lobby are a nice touch!read more
    Patricia DeWinter
    Patricia DeWinter
    23:54 27 Jan 22
    In the event of serious medical concerns, you find the most competent providers possible.... At IAP, competence goes hand in hand with caring professionalism. From the front desk staff to the physician performing my biopsy... all were truly caring, informative and helpful. I could not have had a better experience.read more
    Cee Jay
    Cee Jay
    09:06 18 Aug 21
    Very nice, uncrowded place to visit for all ones' imaging needs! Very handy to have them... in the valley in such an accessible spot! Beats driving to anchorage! Very pleased with them, been going there for quite a few years now!read more
    Sandy Walker
    Sandy Walker
    21:37 09 Apr 21
    I visited again and still feel the same staff is welcoming and professional. I was put at... ease immediately as the staff is very professional & makes you feel comfortable when you visit. "Thank You to ALL that work @ Diagnostic Imaging Lab!" I'm hoping you all have a great day because you so deserve it after witnessing a very difficult & rude individual one of their staff had to endure yesterday... my hat goes off to them ~ In my 53 year career I too have had to put up with this type of disrespect & absolute disregard for those of us that gave it all to our jobs!! ☺read more
    Cheryl N
    Cheryl N
    19:25 09 Oct 20
    My experience with image associates was fast. I was in an out of the building in less... than 15 minutes and that’s including paperwork. Especially with these times not wanting to be around people that was a big plus for me. I will always use image associates they’ve been great in the past and they have flexed to what is needed now in our times.read more
    Tony A
    Tony A
    15:02 10 Sep 20
    If I have to receive any specialized tests, I always ask if Imaging Associates can take... care of me. Everyone there from the reception staff to the technicians have been courteous and professional. Please commend your exceptional ultrasound technician Kalli for her extraordinary customer service. Kalli is a huge asset to your excellent facility. Thank you!read more
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