Google Reviews

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  • AlaskanLove
    AlaskanLove
    05:55 16 Sep 22
    10000% recommend. I have never walked into a building and felt so welcomed. Even before my appointment they were doing... everything they could to help me out from trying to get my referral sent to their office, to helping me with payment options. The building layout is absolutely amazing and so gorgeous inside.read more
    Michael Sipple
    Michael Sipple
    18:51 12 Sep 22
    I have been a frequent visitor at Imaging Associates. Every time, Everyone has been extremely friendly and helpful. It... can be a daunting task getting many images, but they have a way of making each experience amazing. They are very helpful in making you feel important comfortable. Everyone treats you with kindness, dignity and respect. I will continue to use Imaging Associates and refer others to this facility. Thanks so much for who you all are and what you do !read more
    sherilyn leone
    sherilyn leone
    17:36 27 Aug 22
    The reception staff were friendly and courteous. The technician, Mike, was awesome. He explained everything and took... the time to answer questions. He treated us as people and not just a number. He took a personal interest to understand our concerns and feelings. He is a a great asset to the company.read more
    nicole clowers
    nicole clowers
    20:52 26 Aug 22
    Highly recommend. They got me in for my first mammogram within just a few days. Registration process was quick and easy... and the technician was so wonderful! She calmed my nerves and made me feel so comfortable. Will definitely use Imaging Associates again!read more
    James Cehula
    James Cehula
    15:58 04 Aug 22
    IMO, Imaging Associates is the only place to have an imaging procedure completed. Scheduling was fast and efficient,... and I was able to have my MRI completed almost 2 weeks sooner than at OPA. My Ortho Dr. ordered an MRI with contrast to be completed, which caused me too have several questions regarding the contrast agent. Dr. Reed answered all of my questions thoroughly before the procedure. The technologists were also very professional and fast. The entire process took about 1 hour and test results were available the same day on-line. Super happy with Imaging Associates.read more
    amy post
    amy post
    03:59 22 Jul 22
    Everyone was friendly and cheerful. Made me feel welcome. My appointment was explained to me with no surprises. Tanya,... the technologist was concerned with my comfort. Kyra? At front desk was very welcoming. A very professional experienceread more
    Charlie Lamprecht
    Charlie Lamprecht
    02:54 12 Jul 22
    The staff made me feel welcome and made me as comfortable as possible for my breast biopsy. I appreciated the... technician Rachel and Dr Osteen. They helped me feel comfortable during an exposing scan. They explained everything and helped my nerves stay calm. I felt zero pain. Only pressure. I’m grateful they were aware of the anesthesia. The environment was clean and professional. Thank you!read more
    Katie Greenhalgh
    Katie Greenhalgh
    18:49 29 Jun 22
    Great customer service, everyone was very kind, and the tech's were super personable. Before leaving, I knew my... results of both imaging procedures I had done...... no waiting and wondering until I followed up with my Doctor. I would definitely recommend Imaging Associates to my friends and family.read more
    Jerry Morey
    Jerry Morey
    16:58 20 May 22
    Staff was very professional, courteous and efficient. Wait time was way under what I expected. I would recommend this... business to my friends and family because they treat you like family here.read more
    Garnet Morey
    Garnet Morey
    16:29 20 May 22
    What a wonderful place! Wonderful staff! This was a great experience. We were in and out before our set appointment... time. Very clean, professional, and friendly.read more
    THRESIA RAYNOR
    THRESIA RAYNOR
    16:32 06 May 22
    This is my third time back to Imaging Associates. I can not say enough about my experience there . Five stars when if... I could give them 10 I would ! The staff is kind and compassionate, I love the complimentary cold bottled water and coffee bar ! The soft gowns, private dressing rooms , and locking cabinets to secure your items they offer to each patient. Everyone made me feel at ease and even offered me a warmed blanket to keep me snuggled in during my MRI . This last time 5/5/22 I even fell asleep during it because I was so relaxed and at ease ! Great job to the team at this place ! I hope I’m done with tests but if I need more I will ask for my testing to be done here !read more
    Nicole
    Nicole
    19:41 05 Apr 22
    Everything about this place is welcoming, informative, and extremely efficient! Obviously if you’re coming in there is... probably some sort of health concern, they got me in quickly, and were able to get my appointments all close together so I only had to come in once. Everyone I talked to was personable and helpful. Nothing but smiling eyes🤣 ( masks ya know) I felt comfortable the entire time, and left with a huge weight off my shoulders. What a wonderful experience!read more
    Gerry Cobban Knagin
    Gerry Cobban Knagin
    15:32 26 Mar 22
    A kind and caring staff assisted me through the MRI process. They went to great lengths to make me as comfortable as... possible during the procedure. The staff members have a huge bag of tricks to use for those of us afflicted with intense claustrophobia. The safe environment kept claustrophobia at bay and the MRI proceeded smoothly. I highly recommend Imaging Associates for any MRI needs.read more
    Kathy Jacobsen
    Kathy Jacobsen
    21:04 25 Mar 22
    Imaging Associates has always been a place I feel comfortable going to. Their staff, technicians and physicians are... all very professional and helpful with any questions you might have. The atmosphere is warm and inviting and a place that I will always feel good about going back to for excellent health care!read more
    Katy Morrison
    Katy Morrison
    21:37 21 Mar 22
    Very clean and fresh office. Nice to have options in Eagle River again! Technicians were excellent. Free coffee while... you wait. I'm not a fan of the impersonal sign in computer options, but some people may prefer it. Was able to schedule and be seen quickly.read more
    Craig Lyon
    Craig Lyon
    02:07 24 Feb 22
    Made the appointment the same day which was great. Wait time in the waiting room was pretty quick and the front staff... were very friendly. Jenny the tech was very professional and gentle which was really nice since my shoulder was still very tender. I'd highly recommend Imaging Associates.read more
    Angie Rojas
    Angie Rojas
    23:22 09 Feb 22
    Super clean, trendy office with friendly staff. I’ve been going here for mammograms for 3 years now. I always have a... painful experience but this year the technician used a different plate to accommodate my condition and it made a world a of difference, it turned into a pleasant experience.. results were fast in the online patient porta. 10/10 recommend.read more
    Marie Barka
    Marie Barka
    01:51 05 Feb 22
    I had a great experience. The staff were all very friendly. My appointment was fast. They got me in and out quick. The... atmosphere was very pleasant. I recieved an email and text messages that reminded me of my appointment. When I called to make the appointment, she was not only helpful but very accommodating.read more
    Eligah Christian
    Eligah Christian
    05:42 04 Feb 22
    I am hearing impaired.I was thunderstruck how professional, knowledgeable, outgoing the experience of a double... procedure today of both a MRI and Ultrasound.Every Staff member and technician from the time I walked in was so accomidating with concern for my communication and treatment needs.The Facility I went to in Anchorage on piper Street was very clean and comfortable and definitely ADA accommodating.Being a person with a hearing and mobility disability, it's sometimes very frustrating at Dr. Offices with the normal were busy day to day routine and treatment.I assure you will never experience this at Imaging Associates from what I've seen and experienced. And the amazing patient online portal makes getting appointments and no nonsense results a snap.Well Done to all the staff and administrators of imaging associates, well done.read more
    Karin Childers
    Karin Childers
    03:15 16 Jan 22
    Coming to this location for routine screenings as well as anything else is such a pleasant experience because the... employees are so friendly. The waiting room is so inviting and comfortable. I like the nice touches of coffee and bottled water.read more
    Landon Grills
    Landon Grills
    18:53 05 Jan 22
    Warm and welcoming waiting room and staff. Technologist very friendly and knowledgeable and made experience as... pleasant as possible. Radiologist read imaging study promptly and accurately. I would highly recommend to anyone in need of imaging if choice is an option.read more
    Jennifer Lu
    Jennifer Lu
    18:39 14 Dec 21
    Everyone was amazing. I flew in from out of town, and they accommodated me, even with a delayed flight. The great... staff from reception to the scan. The nicest lady did my scan and explained everything in detail before it started, and she took all my anxiety away. Thank you for being a wonderful place to have my imaging done.read more
    Chad Wilson
    Chad Wilson
    00:15 09 Dec 21
    Staff was A+Overall location conditions were modern and warm. Email check in request and text reminders got a little... excessive. One message the day before or on the the day should’ve been adequate. The tech that did my scan, Aaron, was extremely kind and informative. She absolutely made the process as comfortable as it could possibly be. I was in and out in less than 20 minutes. In comparison, the last scan I had done by a local hospital took almost two hours.I would definitely use Alaska Imaging Associates again if I needed their services.read more
    Amanda Saenz
    Amanda Saenz
    22:44 02 Dec 21
    Dr. York and his technicians are absolute rock stars! Joint injections are far from fun but they are a skilled,... personable team. I like that Dr. York jokes back with me and we can have a good time during my short visits. I am so lucky to have found their office! I wish I could give more than a five-star rating. Highly recommended!!!read more
    Anna Plumb
    Anna Plumb
    04:28 30 Dec 20
    The staff were very professional and informative. My check in procedure was seamless and my appointment right on time,... no waiting! Would recommend!read more
    Heather Warden
    Heather Warden
    15:43 15 Sep 20
    👀😷📲
    leslie Petersen
    leslie Petersen
    22:14 29 Jan 20
    Imagining Associates has been great every visit that I have had there. Today the tech was very thorough when I had a... ct scan. Explained everything very well and was very friendly! I highly recommend Imaging Associates!read more
    Wendy Tueller
    Wendy Tueller
    22:44 25 Jan 20
    All of my visits to Imaging Associates have been exceptional! Everyone I saw was professional and absolutely lovely. ... I didn’t wait and I was treated like my business was actually appreciated.read more
    Andrea Kalash
    Andrea Kalash
    03:59 25 Jan 20
    Imaging Associate's staff are amazing and the company provides results to your doctor within 1-2 hours. Easy parking as... well. Highly recommend them!read more
    Leia Alessandrini
    Leia Alessandrini
    23:42 24 Jan 20
    Great staff that were very helpful! I highly recommend Imaging Associates!Thanks
    Erin Berg
    Erin Berg
    16:30 16 Oct 19
    The service and care was TOP NOTCH from the time I walked into the office. Everyone was so friendly and caring and ran... on time! I had a mammogram at 10AM on a Monday and received a call back from the doctor before 1PM the same day that something suspicious was detected and I needed to come back for more tests. I called Imaging Associates immediately and they were able to get back in the next morning - the same caring mentality for my next visit as well. I HIGHLY recommend them!!!read more
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  • Mat-Su Valley:
    Maggie Krumpos
    Maggie Krumpos
    02:05 24 Sep 22
    Everyone at Imaging Associates is so friendly, welcoming, helpful and what I really love... is that the wait time is always very short. When they take me back for tests they get right to taking the tests, no wait time there either. I was in and out so fast and when I left they were smiling and told me to have a great day. Everyone is SO nice. That is the only place I will go for imagine appointments, they are great!!read more
    Jamie M. Cunningham
    Jamie M. Cunningham
    01:03 26 Aug 22
    I’ve been using Imaging Associates for over ten years. Mammograms are a breeze! The... equipment is new, and the staff is amazing. There is rarely a wait time longer than 5 minutes. In fact, the entire visit usually takes about 15 minutes of your time. Highly recommend them for all of your imaging needs. Today, I had an MRI for the first time after having a medical device implanted. I was nervous but they made the experience very nice for me. The technician was very thorough and researched my implant before performing my test.read more
    Amber Adams
    Amber Adams
    04:20 05 Aug 22
    I have received 3 different exams from this location and EVERY time I have been treated... with respect and dignity as a couple of them were very personal exams. Not once have I left feeling confused about what was done or not treated well. I would recommend this place to anyone needing medical imagining.read more
    A. RosesRBleu
    A. RosesRBleu
    20:07 09 Jun 22
    My experience is primarily for a mammogram with the technician Courtney.God knows this... job requires a certain personality that can make a person feel at home whilst in some of the most difficult positions in their life...Courtney was amiable, professional, kind, knew her job well and had the wonderful character trait of helping the patient maintain their integrity during a time of extreme vulnerability. I sensed no judgment from her, nor did she make me feel anything less than respected. I applaud her for her geniality and her cordial yet knowledgeable demeanor. She was prompt and got the job done quickly and efficiently. Her directions were very clear in everything from positions to how to put on the gown to how to leave the building. When one is in such an exposed state, some might not realize we need direction since we are dealing with so many mixed emotions at the time. I appreciate her eye-contact and the smile "behind the mask". Thank you!read more
    C F
    C F
    19:16 07 Jun 22
    I have always been happy with my visits at Imaging Associates. No question is ever too... small or insignificant. The entire staff, from setting my appointments to completing my imaging scans, show compassion and professionalism. Thank you for caring so much!read more
    Jaimie Burke
    Jaimie Burke
    23:16 16 May 22
    I had a great experience with the Palmer location from start to finish. Before I could... even call to see if my Dr had sent over the referral, they sent me a text to let me know they would be calling soon to schedule. Once they called, they got me scheduled at the soonest time I was available. On arrival, they had water, coffee and delicious chocolates and the environment was really friendly. No sooner than when I finished my paperwork, the technician called me back for my exam (I think his name was Mike). He was super friendly, professional and thorough, he explained everything really well since this was my first MRI. He gave me a warm blanket and put on music of my request. After my appointment, I had my results and hundreds of images uploaded on the patient portal within only a couple hours. I am beyond impressed with my entire experience here. Thank you!read more
    JudithGlenn Meidinger
    JudithGlenn Meidinger
    21:43 26 Apr 22
    My only complaint is that masking is optional for clients. For a waiting room full of... immunocompromised patients, that make no sense to me, especially during a pandemic (once again on the upswing) in a borough where only 41% are fully vaccinated. Everything else is professional and compassionate. The staff is superb and caring.read more
    Vicky W
    Vicky W
    17:59 13 Apr 22
    I brought our son (15) in for an X-ray. We got an appointment the same day all the staff... was wonderful from the front desk to the technologist. We ended up having to have an MRI because of the Xray findings. The MRI was very pleasant. He had a warm blanket, relaxing music, and the lights were dimmed. He also said that the machine was so quiet he started drifting off to sleep. As a parent concerned for our child this experience was priceless!read more
    Dawn Khalil
    Dawn Khalil
    23:35 31 Mar 22
    I would recommend Imaging associates in Palmer to all my friends and family. Upon... arriving I was greeted immediately and didn’t have to weight at all. It was a warm and friendly atmosphere. Everyone was polite and kind. The x-ray technician was very courteous and professional. I was literally in an out in less than 20 - 25 min. You guys are awesome!read more
    Alicia Jester
    Alicia Jester
    04:14 05 Mar 22
    Imaging Associates is great! Their staff is very accommodating with working with you for... an appointment time that is good for you. Courtney was my mammogram technician and was super professional and kind! I am hard of hearing and did not even need to let her know that I needed her to turn toward me when speaking. She always made eye contact with me and spoke clearly and loud enough for me to hear with no struggle, even while she was wearing a mask. The total appointment time was only 15 minutes, including the check in process. I highly recommend Imaging Associates for all imaging needs!read more
    Terri Reynolds-Rogers
    Terri Reynolds-Rogers
    03:42 03 Mar 22
    From the first call to set up a [miracle!] same day appointment, I had a very positive... experience with Imaging Associates - Mat-Su Valley. I found the online registration beyond the capabilities of my old S7 android, but the staff inside were friendly and efficient getting me logged in. I waited less than 5 min for my appointment in a clean, spacious, well-furnished waiting area. The staff brought me a tablet I could sign off with my fingertip. I was greeted by my ultrasound technician, who gave me her name and walked me back to another comfortable exam room. When I asked to be able to observe the ultrasound, she quickly activated a large wall monitor so I could watch as she explained her actions, this is bone, this is muscle, these are ligaments. The ultrasound gel was heated to body temperature--I didn't even feel it being applied. Overall, a surprisingly enjoyable experience. I brought cash so my bill was half the insured rate. From low key but very pleasant and efficient staff to the final bill--a big Thumbs Up for this facility and staff.read more
    Julie
    Julie
    03:44 22 Feb 22
    Everyone there was great. I was greeted at the door and had less than a 5 minute wait.... The tech explained my procedure to me thoroughly before the Dr. came in. The Dr. was very professional and friendly. Would definitely recommend Imagining Associates to everyone!read more
    M S
    M S
    14:28 07 Feb 22
    I have been using Imaging Assoc for years. I have never had a poor experience. The folks... at the front desk are great and work quickly to get you checked in. I have never had to wait terribly long to be called back. I have had x-ray, MRI, CT scans, and others done here. They have all been done in a professional manner. They are very reassuring if you have anxiety or claustrophobia. The wait room is always clean. There is plenty of seating so you are not crammed around other people. They are the only folks I will use.read more
    Peggy Mcgarry
    Peggy Mcgarry
    00:33 04 Feb 22
    The staff are amazing. From check-in to check-out I was treated with courtesy, respect... and professionalism. Tests were done on time with very little waiting. And the hot and cold beverages available in the lobby are a nice touch!read more
    Patricia DeWinter
    Patricia DeWinter
    23:54 27 Jan 22
    In the event of serious medical concerns, you find the most competent providers possible.... At IAP, competence goes hand in hand with caring professionalism. From the front desk staff to the physician performing my biopsy... all were truly caring, informative and helpful. I could not have had a better experience.read more
    Cee Jay
    Cee Jay
    09:06 18 Aug 21
    Very nice, uncrowded place to visit for all ones' imaging needs! Very handy to have them... in the valley in such an accessible spot! Beats driving to anchorage! Very pleased with them, been going there for quite a few years now!read more
    Sandy Walker
    Sandy Walker
    21:37 09 Apr 21
    I visited again and still feel the same staff is welcoming and professional. I was put at... ease immediately as the staff is very professional & makes you feel comfortable when you visit. "Thank You to ALL that work @ Diagnostic Imaging Lab!" I'm hoping you all have a great day because you so deserve it after witnessing a very difficult & rude individual one of their staff had to endure yesterday... my hat goes off to them ~ In my 53 year career I too have had to put up with this type of disrespect & absolute disregard for those of us that gave it all to our jobs!! ☺read more
    Cheryl N
    Cheryl N
    19:25 09 Oct 20
    My experience with image associates was fast. I was in an out of the building in less... than 15 minutes and that’s including paperwork. Especially with these times not wanting to be around people that was a big plus for me. I will always use image associates they’ve been great in the past and they have flexed to what is needed now in our times.read more
    Laken L.
    Laken L.
    00:45 08 Oct 20
    Had an appointment scheduled for 12:45PM, got there around 12:35 and was checked in and... on my way back by 12:40PM. Staff was very friendly and helpful. Clean, inviting facility. Highly recommend for imaging/radiology needs.read more
    Tony A
    Tony A
    15:02 10 Sep 20
    If I have to receive any specialized tests, I always ask if Imaging Associates can take... care of me. Everyone there from the reception staff to the technicians have been courteous and professional. Please commend your exceptional ultrasound technician Kalli for her extraordinary customer service. Kalli is a huge asset to your excellent facility. Thank you!read more
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