IMAGING
ASSOCIATES
Early detection is critical for the successful treatment of breast cancer. Prioritize your health through annual screenings and mammograms today!
IMAGING
- The choice is yours! Imaging Associates is managed by Alaska Radiology Associates, the largest independent group of radiologists in Alaska and the only group to provide full subspecialty reports often in under one hour! This means your study will be read by a fellowship-trained radiologist who specializes in musculoskeletal, neuro, breast and body, the field particular to your specific imaging need.
- We are the leader in Alaska in introducing new sub-specialized diagnostic exams and utilizes the most advanced equipment to provide referring specialists the information they need to more accurately detect and more successfully treat disease and abnormalities.All studies are performed by fully certified technologists who maintain the highest qualifications and our entire team works diligently to provide exceptional care in a welcoming, spa-like environment.
Schedule your
Mama Party
Today!
Best of the Valley for diagnostic imaging
Our Palmer lobby and exterior are currently undergoing a revitalization
Is It Important
Where You Go For Imaging?
Compassionate Exceptional Experience
Breast Imaging
Learn MoreBone Density Scans
Learn MoreMRI
Learn MoreUltrasound
Learn morePET/CT
Learn MoreX-Ray
Learn MoreMigraine Relief
Learn MorePain Intervention
Learn MoreVein Care
Learn MoreContact Us
Please send any general inquiries to us via this form. As a reminder, this is not a secured means of communication; therefore, submitting personal health information is done so at your own risk. We will call you as soon as possible to discuss any questions you have in more detail if needed. Thank you for reaching out, we look forward to hearing from you!
- Anchorage Reviews:
Next Reviews
Rollin Spencer06:29 12 Nov 22There the best. The service Imaging Associates and their staff are all excellent in every... way. It was a real pleasure being a patient as the doctors and nurses explained everything and the quality of care was excellent. I do recommend them. I am a Vietnam veteran with health care issues.read moreTanya Curtis05:09 29 Oct 22I was extremely nervous about my MRI. I had attempted to have one somewhere else and I... was too claustrophobic to do it. The open MRI at Imaging Associates was so much better. I wasn’t squished in a tube and my husband was able to sit on the other side so I could see him the whole time. The tech that performed the MRI was so nice and so experienced. The lobby was beautiful and had relaxing music and complimentary coffee and water. The people at the desk were very friendly. We were greeted immediately when we walked in and told goodbye as we left. If I ever need another MRI I will have my doctor call them first.read moreAlaskanLove05:55 16 Sep 2210000% recommend. I have never walked into a building and felt so welcomed. Even before... my appointment they were doing everything they could to help me out from trying to get my referral sent to their office, to helping me with payment options. The building layout is absolutely amazing and so gorgeous inside.read moreMichael Sipple18:51 12 Sep 22I have been a frequent visitor at Imaging Associates. Every time, Everyone has been... extremely friendly and helpful. It can be a daunting task getting many images, but they have a way of making each experience amazing. They are very helpful in making you feel important comfortable. Everyone treats you with kindness, dignity and respect. I will continue to use Imaging Associates and refer others to this facility. Thanks so much for who you all are and what you do !read moresherilyn leone17:36 27 Aug 22The reception staff were friendly and courteous. The technician, Mike, was awesome. He... explained everything and took the time to answer questions. He treated us as people and not just a number. He took a personal interest to understand our concerns and feelings. He is a a great asset to the company.read morenicole clowers20:52 26 Aug 22Highly recommend. They got me in for my first mammogram within just a few days.... Registration process was quick and easy and the technician was so wonderful! She calmed my nerves and made me feel so comfortable. Will definitely use Imaging Associates again!read moreJames Cehula15:58 04 Aug 22IMO, Imaging Associates is the only place to have an imaging procedure completed. ... Scheduling was fast and efficient, and I was able to have my MRI completed almost 2 weeks sooner than at OPA. My Ortho Dr. ordered an MRI with contrast to be completed, which caused me too have several questions regarding the contrast agent. Dr. Reed answered all of my questions thoroughly before the procedure. The technologists were also very professional and fast. The entire process took about 1 hour and test results were available the same day on-line. Super happy with Imaging Associates.read moreamy post03:59 22 Jul 22Everyone was friendly and cheerful. Made me feel welcome. My appointment was explained to... me with no surprises. Tanya, the technologist was concerned with my comfort. Kyra? At front desk was very welcoming. A very professional experienceread moreCharlie Lamprecht02:54 12 Jul 22The staff made me feel welcome and made me as comfortable as possible for my breast... biopsy. I appreciated the technician Rachel and Dr Osteen. They helped me feel comfortable during an exposing scan. They explained everything and helped my nerves stay calm. I felt zero pain. Only pressure. I’m grateful they were aware of the anesthesia. The environment was clean and professional. Thank you!read moreKatie Greenhalgh18:49 29 Jun 22Great customer service, everyone was very kind, and the tech's were super personable. ... Before leaving, I knew my results of both imaging procedures I had done...... no waiting and wondering until I followed up with my Doctor. I would definitely recommend Imaging Associates to my friends and family.read moreJerry Morey16:58 20 May 22Staff was very professional, courteous and efficient. Wait time was way under what I... expected. I would recommend this business to my friends and family because they treat you like family here.read moreGarnet Morey16:29 20 May 22What a wonderful place! Wonderful staff! This was a great experience. We were in and out... before our set appointment time. Very clean, professional, and friendly.read moreTHRESIA RAYNOR16:32 06 May 22This is my third time back to Imaging Associates. I can not say enough about my... experience there . Five stars when if I could give them 10 I would ! The staff is kind and compassionate, I love the complimentary cold bottled water and coffee bar ! The soft gowns, private dressing rooms , and locking cabinets to secure your items they offer to each patient. Everyone made me feel at ease and even offered me a warmed blanket to keep me snuggled in during my MRI . This last time 5/5/22 I even fell asleep during it because I was so relaxed and at ease ! Great job to the team at this place ! I hope I’m done with tests but if I need more I will ask for my testing to be done here !read moreNicole19:41 05 Apr 22Everything about this place is welcoming, informative, and extremely efficient! Obviously... if you’re coming in there is probably some sort of health concern, they got me in quickly, and were able to get my appointments all close together so I only had to come in once. Everyone I talked to was personable and helpful. Nothing but smiling eyes? ( masks ya know) I felt comfortable the entire time, and left with a huge weight off my shoulders. What a wonderful experience!read moreGerry Cobban Knagin15:32 26 Mar 22A kind and caring staff assisted me through the MRI process. They went to great lengths... to make me as comfortable as possible during the procedure. The staff members have a huge bag of tricks to use for those of us afflicted with intense claustrophobia. The safe environment kept claustrophobia at bay and the MRI proceeded smoothly. I highly recommend Imaging Associates for any MRI needs.read moreKathy Jacobsen21:04 25 Mar 22Imaging Associates has always been a place I feel comfortable going to. Their staff,... technicians and physicians are all very professional and helpful with any questions you might have. The atmosphere is warm and inviting and a place that I will always feel good about going back to for excellent health care!read moreKaty Morrison21:37 21 Mar 22Very clean and fresh office. Nice to have options in Eagle River again! Technicians were... excellent. Free coffee while you wait. I'm not a fan of the impersonal sign in computer options, but some people may prefer it. Was able to schedule and be seen quickly.read moreCraig Lyon02:07 24 Feb 22Made the appointment the same day which was great. Wait time in the waiting room was... pretty quick and the front staff were very friendly. Jenny the tech was very professional and gentle which was really nice since my shoulder was still very tender. I'd highly recommend Imaging Associates.read moreAngie Rojas23:22 09 Feb 22Super clean, trendy office with friendly staff. I’ve been going here for mammograms for 3... years now. I always have a painful experience but this year the technician used a different plate to accommodate my condition and it made a world a of difference, it turned into a pleasant experience.. results were fast in the online patient porta. 10/10 recommend.read moreMarie Barka01:51 05 Feb 22I had a great experience. The staff were all very friendly. My appointment was fast. They... got me in and out quick. The atmosphere was very pleasant. I recieved an email and text messages that reminded me of my appointment. When I called to make the appointment, she was not only helpful but very accommodating.read moreEligah Christian05:42 04 Feb 22I am hearing impaired.I was thunderstruck how professional, knowledgeable, outgoing the... experience of a double procedure today of both a MRI and Ultrasound.Every Staff member and technician from the time I walked in was so accomidating with concern for my communication and treatment needs.The Facility I went to in Anchorage on piper Street was very clean and comfortable and definitely ADA accommodating.Being a person with a hearing and mobility disability, it's sometimes very frustrating at Dr. Offices with the normal were busy day to day routine and treatment.I assure you will never experience this at Imaging Associates from what I've seen and experienced. And the amazing patient online portal makes getting appointments and no nonsense results a snap.Well Done to all the staff and administrators of imaging associates, well done.read moreKarin Childers03:15 16 Jan 22Coming to this location for routine screenings as well as anything else is such a... pleasant experience because the employees are so friendly. The waiting room is so inviting and comfortable. I like the nice touches of coffee and bottled water.read moreLandon Grills18:53 05 Jan 22Warm and welcoming waiting room and staff. Technologist very friendly and knowledgeable... and made experience as pleasant as possible. Radiologist read imaging study promptly and accurately. I would highly recommend to anyone in need of imaging if choice is an option.read moreJennifer Lu18:39 14 Dec 21Everyone was amazing. I flew in from out of town, and they accommodated me, even with a... delayed flight. The great staff from reception to the scan. The nicest lady did my scan and explained everything in detail before it started, and she took all my anxiety away. Thank you for being a wonderful place to have my imaging done.read moreChad Wilson00:15 09 Dec 21Staff was A+Overall location conditions were modern and warm. Email check in request and... text reminders got a little excessive. One message the day before or on the the day should’ve been adequate. The tech that did my scan, Aaron, was extremely kind and informative. She absolutely made the process as comfortable as it could possibly be. I was in and out in less than 20 minutes. In comparison, the last scan I had done by a local hospital took almost two hours.I would definitely use Alaska Imaging Associates again if I needed their services.read moreAmanda Saenz22:44 02 Dec 21Dr. York and his technicians are absolute rock stars! Joint injections are far from fun... but they are a skilled, personable team. I like that Dr. York jokes back with me and we can have a good time during my short visits. I am so lucky to have found their office! I wish I could give more than a five-star rating. Highly recommended!!!read moreAnna Plumb04:28 30 Dec 20The staff were very professional and informative. My check in procedure was seamless and... my appointment right on time, no waiting! Would recommend!read moreleslie Petersen22:14 29 Jan 20Imagining Associates has been great every visit that I have had there. Today the tech... was very thorough when I had a ct scan. Explained everything very well and was very friendly! I highly recommend Imaging Associates!read moreWendy Tueller22:44 25 Jan 20All of my visits to Imaging Associates have been exceptional! Everyone I saw was... professional and absolutely lovely. I didn’t wait and I was treated like my business was actually appreciated.read moreAndrea Kalash03:59 25 Jan 20Imaging Associate's staff are amazing and the company provides results to your doctor... within 1-2 hours. Easy parking as well. Highly recommend them!read moreLeia Alessandrini23:42 24 Jan 20Great staff that were very helpful! I highly recommend Imaging Associates!ThanksErin Berg16:30 16 Oct 19The service and care was TOP NOTCH from the time I walked into the office. Everyone was... so friendly and caring and ran on time! I had a mammogram at 10AM on a Monday and received a call back from the doctor before 1PM the same day that something suspicious was detected and I needed to come back for more tests. I called Imaging Associates immediately and they were able to get back in the next morning - the same caring mentality for my next visit as well. I HIGHLY recommend them!!!read more
- Mat-Su Valley Reviews:Next ReviewsB W10:28 22 Nov 23I personally received the results of a CT in less than hour. No waiting for my doctor to... get around to calling me with results.read moreJessica Maloney22:03 17 Nov 23I’ve been to Imaging Associates twice now and both times have been great! They were on... time for my appointment & very professional. Everyone I interacted with from the person scheduling the appointment to the radiology techs performing my exams, were wonderful. I highly recommend going there.read moreVicki Geronimi21:15 17 Nov 23They were able to get me in right away for my e-ray. The staff and technician were very... cheerful and professional.read moreRoxi Lennox00:38 17 Nov 23The staff at this facility are nice, friendly, professional, patient. I’ve tried other... imaging centers and this one is tops in every way!read moreSigrid Klein16:30 11 Nov 23What a great place.Super friendly staff and nice surroundings make one feel welcome. And... the procedure was also like having a piece of cake. :)I could visit imaging places closer to home, but still prefer to go there.read morePriscilla V22:14 10 Nov 23I was scheduled for a mammogram this morning at Imaging Associates in Palmer, Alaska.... Since I recently moved to this town, I was uncertain of its location and thought I was following directions, but ended up in the wrong place and late for my appointment. I called Imaging Associates, and they were very understanding, moved my appointment to 15 minutes later, and told me that I would get there in plenty of time. When I arrived, it was only a few minutes before I was called back and had the procedure. The mammogram tech was pleasant and helpful. The mammogram itself was not uncomfortable. I am happy to have such an excellent imaging facility, so close to my home, and will be returning there for annual mammograms in the future.read moreJoy DeLoach17:09 10 Nov 23I will never go anywhere else. My experience here was phenomenal. I am self pay and they... worked with me and provided all requested documentation before I left the office. The radiologist and tech were very informative.read moreMatthew Galbraith04:41 09 Nov 23Staff very nice. Had billing problem that was resolved by CEO personally. Nice facility.Marian James20:56 08 Nov 23Very personable and always genuinely nice. I appreciate the exceptional service Imaging... Associates provides. Thank you for making a mammogram an easy process.read moreAJ02:20 07 Nov 23I called for an appointment m, they were able to schedule me the same day and worked... around another appointment to make sure I had enough time. Excellent customer service all the way around.read moreMaricella Hall22:23 29 Oct 23I have had yearly mammograms since a very young age. With the various imaging locations I... have visited in Oregon I have never been so impressed as I am each time I visit Imaging Associates. Not only are the employees very kind and respectful, but very professional. I appreciate the team of female radiologists that read mammograms, they are dedicated and thorough. I like the remodel!read moreBecky P.02:02 27 Oct 23I had an excellent experience at this location. Everyone was so kind and helpful. I... especially appreciated the MRI Tech, Michael (Mike). He took his time to explain everything to me. He was very nice and gave off a comforting vibe. Be would check in with me to see how I was doing, and ask if I needed a moment to cough since I had a slight cold. He definitely made my experience top notch. I hope, if in the future I have to do anymore MRI’s, that he will be the Tech that I get. Just superb, thanks Mike!read morePeggy Hamrick23:42 26 Oct 23I have never had a bad experience here (I have had a lot of appts in the last few years).... Always treated kindly, appts are always on time. Very professional/kind team. Thank you!read moreLaurie Thorpe04:55 26 Oct 23Easy to schedule appointment. Very friendly and positive staff. Reception area is... welcoming and comfortable, and wait time was minimal. Overall excellent service for my needs.read moreJackie Clark08:21 21 Oct 23My appointment was for an ultrasound mammogram, and that is supposed to be 6 months after... the regular one. I had scheduled it for April, but due to a staffing shortage they had to reschedule. I rescheduled, but no one had told me it had to be six months after the regular one. When I went for my appointment, the tech told me that and explained ultrasound versus regular. So, I needed to get the regular one. She said they may be able to schedule me today and went and checked and they could do it right now. Both technicians were very pleasant and the mammogram went smoothly. I got a call with my results two hours after my appointment. Excellent experience. I highly recommend Imaging Associates.read moreDEBRA MCWILLIAMS00:59 21 Oct 23The Palmer location is always very fast. I arrived early and they got me in and out in... less than 10 minutes.read moreColleen Wake01:00 20 Oct 23I needed 3 different types of imaging done. They were able to fit them all in one after... another. What I was expecting to take a couple days, was completed in a couple hours. The staff is always nice and professional.read moreSandy Powers01:16 18 Oct 23Scheduling was easy & I liked the text updates. The staff is very friendly and my imaging... was done very timely and the technician was terrific.read moreChris Fields23:28 16 Oct 23I was greeted immediately upon entering. Everyone is friendly and welcoming. Very... knowledgeable staff.read moreRosie Callender22:18 11 Oct 23The entire staff was pleasant and courteous. My technician was very professional, made... me feel at ease and I received my results within a matter of days.read moreElizabeth Heynen22:46 09 Oct 23I can't say enough, as a person with many imaging visits (spine, mammography, other) to... Imaging Associates (Palmer and Anchorage) in the last 7+ years that every single time I contact the clinic(s) or am there in person the service and care is 100%!I have to think somewhere along the way management is doing an amazing job with recruitment, hiring and clinic environment and culture. Everyone, from over the phone scheduling staff to front desk intake to imaging techs seem to love their jobs and genuinely care about the patients. This supported and healthy work environment seems to contribute greatly to a stress free visit for sometimes highly stressful reasons. Keep up the great work, we need more healthcare models like yours!read moreKir03:17 06 Oct 23Imaging Associates-Mat-Su Valley are superior. From their state-of-the-art Siemens MRI... machine to their well-trained, caring associates who thoroughly explain the process every step of the way. I was impressed with how clean their machines were: no dust, oils, or fingerprints. I know how good these people are because I've tried the MRI at OPA-Wasilla, Alaska. There's NO COMPARISON.read moreSandra Lee Fairbanks22:04 05 Oct 23Even though there was construction, the entry was well marked, check in was easy and the... staff professional.read moreDoreen Kitter14:44 04 Oct 23Even with current building construction, staff and services were, as always professional... and halpful.read moreMatanuska Glacier Park20:19 02 Oct 23Scheduling was simple, parking was easy. The temporary building for the lobby was very... warm and inviting. I was greeted immediately and staff was very friendly. The technician (nurse?) who did my exam was lovely. All in all the experience was wonderful.read moreMaggie Rye18:39 28 Sep 23Friendly professional staff. Quick and thorough appointment. I have been to imaging... associates in palmer several times over the years and recommend them.read moreTricia Curo07:54 27 Sep 23the imaging associates staff is very helpful and caring and make everything go smoothly.Rose Teich00:09 22 Sep 23I have been to Imaging Associates several times during the last two months for... procedures. Everyone there is incredibly friendly and helpful. They really care about their patients! Special thanks today to Pat and Mike for all of their care and concern for my comfort during the long process. Blessings to all!read moreDiane Stam23:11 19 Sep 23As usual Imaging Associates has excellent service. All of the staff are extremely... friendly, sympathetic, and helpful. The technologist was very nice and professional.read morechristopher Boggs21:50 18 Sep 23Was greeted curiously upon arrival check in was easy and service was prompt and efficientLacey Solomon21:15 13 Sep 23Do NOT work here. They are extremely judgmental with their number one concern/ value... “show.” They are extremely racist toward employees and fire people for little to no reason. The CEO is allowed to cuss and yell not only at employees, but patients as well. OSHA is not followed. The “temporary lobby” they made us work in has mold and hardly any ventilation. Multiple new employees became sick and they fired all of them for not showing up to work or having to attend appointments. All these people care about is looking good and brining in money. So much so, they put their employees and patients at risk for a new lobby… There’s better choices for employment. I promise!read moreKristen Stevens19:08 13 Sep 23The Palmer location is currently under construction, so the parking lot and lobby is kind... of a confusing mess, but they have good signs to direct you and a decent temporary solution. I liked the pre-check in process. It was easy to follow and made the appointment quicker. Wait time was less than 10 minutes. The check in staff was friendly and the tech did a great job explaining everything and was quick and efficient. My whole appointment took maybe 20 min at most.read moreYvonne Odden23:12 08 Sep 23I have had lots of imaging done through imaging associates and my most recent was done... today, and like always, they have been amazing! The referral process is fast. I usually have an appointment within a weeks time and the staff have always been friendly and knowledgeable. I highly recommend them!read moreLinda Cranney04:22 07 Sep 23Front office associates were very courteous...Clinic professionals were extremely... knowledgeable and patient while doing procedure! Thank you!read moreAdrienne Powell02:21 30 Aug 23My whole experience with Imaging Associates has been phenomenal. They offer late... appointments so I don’t have to take time off from work to get a mammogram— perfect. The scheduling process was pleasant. Even though the building is under construction, the makeshift lobby is welcoming and they offer water and coffee while you wait. The staff was prompt and friendly. My technician was AMAZING. She truly helped me feel at ease, this was my first mammogram and I was fairly nervous. She answered my questions thoroughly. The whole process took less time than expected. I will definitely recommend their office any chance I get.read moreEllie Sandvik01:27 29 Aug 23They were very kind! And super respectful! Wait time was very short and it was a good... experience!read morelisa dean21:47 26 Aug 23Pleasant environment with friendly, cheerful and helpful staff. Would definitely... recommend this place.read moreKatie Allen04:58 25 Aug 23Even though they're dealing with a lot of upgrade/expansion construction, they've done a... great job setting up temporary check-in and waiting.Every time I've dealt with Imaging Associates all the staff have been wonderful, from scheduling via phone to everyone I encounter when I'm there in person. I appreciate all of you. And a shout out to Kellie for my visit today; she was stellar!read morePaul Moyer04:43 25 Aug 23Very comfortable facility with refreshments available. Courteous and professional staff.Charles Lopez01:07 25 Aug 23Friendly staff and technologist. Easy to get an appointment quickly. Very brief wait... before exam. Immaculate environment. Overall pleasant experience. Loved the music through the headphones during MRI.read moreJanice Luppen19:04 24 Aug 23Who really EVER wants to have your girls squished this way and that??But if you HAVE to... have it done this is the place to go. Great technicians- friendly- knowledgeable- professional AND they have warm hands!read moreCRK VAK16:52 24 Aug 23I’ve been seen here three times for different reasons within the last several months and... the staff has been very friendly and informative with every procedure. I would definitely recommend them!read moreDaleann Pond21:31 22 Aug 23I had 3 different tests done this morning. I cannot say enough about 3 technicians I had.... They explained everything and were extremely professional. The check in was quick and the staff excellent. Definitely recommend this place .read moreSteve (AKTigger99645)07:51 18 Aug 23Scheduling my appointment was easy, and they worked around my weird work schedule to get... me in quickly. While the main lobby is currently being renovated, they've done a good job making the temporary "lobby" inviting. Free coffee, water, and snacks are available. My only complaint is that I waited over 30 minutes past my appointment time, but it was toward the end of the day and I understand that it's easy for them to get backed up and difficult to make that time up. It would have been nice if someone had told me what was going on, but not a big deal. Technicians were professional and made the procedure easy. Would use again.read moreScott G01:48 18 Aug 23My one reservation is that after being asked to arrive 10 minutes early and doing so, I... wasn't called back till 20 minutes after my appointment time.read moreJoseph Cadello19:59 15 Aug 23I've had quite a few visits here now and everytime is a great experience. The staff is... kind, and professional. They are very informative and make you feel at ease.read moreKalie Bell00:23 13 Aug 23Truly appreciate having an option/facility in the valley. Tech, Mike, was great.... Explained the exam details and answered all questions before starting the exam which helped to calm nerves.read moreJaimie White17:38 03 Aug 23Great experience!!! Even with their construction and make shift check in area they were... very prompt, professional, and friendly. The ultrasound tech was very friendly and gave very clear instructions throughout the ultrasound. Highly recommend Imaging Associates in Palmer.read moreDiane Lindfors08:11 29 Jul 23I only took a star off due to remodel work going on around you.The entrance was through... a fabric type quanset hut. Very professional detours.My main thing was the people, it's like they took the whole corridors in stride, didn't skip a beat and my guy (bums me it was a cool name), let me support on his arm. THAT'S not my style but injuring myself recently made it oh so helpful.It's going to be nice when its done, I just hope we're not footing the bill. Quick like. dllread moreElaine Savage23:53 09 Jul 23I had a wonderful experience at Imaging Associates in Palmer this week. Even though they... are under a remodel and the reception area is in a temporary building they made sure that you felt welcome and the check in process was easy. Technician was welcoming and professional. Great experience from start to finish.read moreBuggabee03:15 04 Jul 23Even with a major remodel going on, the staff was friendly and kind. The mammogram tech... was very kind and kept me relaxed through the whole process. I would definitely recommend Imaging Associates- May-Su Valley to anyone needing imaging.read moreRAW03:12 29 Jun 23Imaging Associates is a great choice for any of your Imaging needs. They have high... quality equipment, friendly staff, qualified technicians and quick service. I would recommend them to anyone.read moreCHRISTIE WILBUR16:59 26 May 23Imaging Associates is great! Staff if friendly, caring and quick.They were able to get... me schedule me in pretty quickly when I didn't have an appt. Everyone was nice, helpful and did it with smiles. Techs are great as well. Explain what they are going to do and helpful in what they want you to do as well.I always recommend Imaging Associates for anyone who needs any kind of x-rays.read moreDeb Lundy04:13 13 May 23My experience at Imaging Associates was so pleasantly positive. Everyone smiled, and... they were all friendly and welcoming. I have never experienced such great customer service anywhere. I enthusiastically recommend Imaging Associates to anyone in the Valley. Each person went out of the way to make my experience a positive one.read moreSharon Tiplady02:22 21 Apr 23Everyone in the front office was friendly and welcoming. The waiting area was very clean,... tidy, and comfortable. The technician--Kirsten--who worked with me during the mammogram was quick, efficient and also as gentle as possible. Kirsten's affability and kindness helped the procedure go smoothly.read morePhyllis Moore21:31 17 Apr 23It was fast no wait time. Staff had a smile courteous. I was having trouble with the... handheld computer and a staff member came out and helped me fill out the paperwork. She laughed with me instead of at me.The technician was kind and thoughtful, explained everything. In and out in 6 minutes just like he said. I will recommend them to the whole state.Thank YouPhyllis Mooreread moreCatherine Loffert19:18 06 Apr 23I'm always impressed with this office. Not only are they always friendly and helpful but... they're also very punctual. I've had several procedures done here over the years and each and every time my procedure starts right on time. They're quick but also take the time to answer any questions I may have. They also try to help in any way they can. Take today for instance. When I had first made my appointment I needed two different procedures. I was only able to schedule one for today and the second one a week later. While having today's procedure done I was asked if I was having anything else done today. I mentioned I'd have to come back next week for the other procedure. Well she checked and was able to get me reschedule for the other procedure to be done right after my first one. That's what I call good customer service. Thank you Imaging Associates-Mat-Su Valley!read moreJacqueline Hanson06:03 22 Mar 23Providence imaging is such a welcoming place to have an appointment with! I arrived 40... min early and they called me in a half hour early which was a pleasant surprise! The lady who did my mamogram has been there for quite a few years and is the most gentle and sweetest and makes you feel so comfortable! So grateful to have such a great medical facility close by!read moreR. B.15:54 16 Mar 23A pleasant, streamlined experience for an otherwise stressful ordeal.I arrived early... for my first mammogram. An easy check-in and access to a tea/coffee bar helped ease my initial anxiety.A short wait, my name was called and I was assisted by a courteous technician who lead me through the screening quickly and efficiently, which was surprisingly less awkward and uncomfortable than I had expected.No check-out required, got to my car and looked at the time to find it was 2 minutes after my originally scheduled appointment. Wow! I was impressed. Imaging Associates has got it down.read moreRico Young23:32 24 Jan 23My experience at Imagining Associates Mat-Su Valley in Palmer, Alaska was superb. The... X-ray technician that worked with me was very friendly and very professional. The X-ray room and table was very comfortable compared to other X-ray rooms I've had X-rays in. They take into account the possibly that you might be in pain so the cushioned X-ray table was very very comfortable.The lobby was pretty nice with comfortable chairs and the music was even nice. I like me some Lincoln Park (instrumentals). The registration process was quick and easy (I dislike filling out forms by hand). The receptionists were very friendly, helpful and professional as well. If you need X-rays or other services I highly recommend Imagining Associates. Job well do done gang.Sgt Robbie Green (Retired)read moreLinda Anderson02:31 16 Jan 23I got my first MRI last week and though I was dreading it, Imaging Associates made it a... pleasant and altogether do-able experience. All their staff were friendly and courteous. They were very professional and knowledgeable about every aspect of my procedure. Also, their communication between themselves and my doctor is seamless. Results are always promptly sent to my doctor and I hear from them always sooner than I expect. I know my review may seem like a generic glowing review but, seriously, I love Imaging Associates. Remember Nordstroms--their sales' staff--how courteous everyone was there? That's how it is at Imaging Associates. I get all medical tests done there if at all possible because they provide such excellent service.Got a medical test to do? Go to Imaging Associates. You'll be glad you did. Thanks again for a pleasant MRI experience Imaging Associates!read moreElaina Roberts01:32 22 Dec 22I was able to be scheduled within 2 days of calling for the appointment. Check in was... super easy and fast straight from my phone. The facilities are beautiful, clean, and not hectic like some clinics. The tech was kind and considerate, explained everything super well. Getting my results was as simple as stopping at the front desk to get set up with a patient portal. I’d highly recommend imaging associates in Palmer.read moreSarah Fiedler19:53 05 Nov 22I went to Imaging Associates in Palmer for my first ever mammogram, and they made it such... a comfortable and safe environment. Making the appointment was easy and they were very flexible with my day and time needs. Checking in was quick and easy and I may be waited five minutes before being brought back for the mammogram. The technician was so kind, informative and told me what she was doing and what to expect every step of the way. Getting a mammogram can be a scary and vulnerable ordeal and they made it feels safe and as comfortable as that procedure can be. I am glad I went there and will be using them again should the need arise. Oh, I got received two absolutely delicious chocolate truffles after the procedure!!read moreCarla Dau05:59 21 Oct 22I had an appt for two types of scans recently. First the email and text messages are... helpful and timely; the online preregistration is easy and speeds check-in. Every employee was welcoming, smiling and helpful. The technician was so helpful and calming. After the Radiologist had reviewed my scans; I was immediately given a verbal report. My physicians received the results within a few hours. I have had scans at three other facilities and Imaging Associates-Mat Valley is my #1 Choice and I recommend them without reservation. PS the chocolates are really nice too :)read moreSheila Bailey01:14 11 Oct 22The office is nice & the technician was excellent. The office staff dropped this rating... down to 3 stars. I checked 15 minutes before my appointment as requested. I checked-in online as well as in person. The gentleman was nice & told me to have a seat. Almost 30 minutes later I went back up to reception to nicely ask if they were running late because I hadn’t been called back yet. The lady said she’d check & that was all. She later told me they’d call me back shortly, which they did. It was the technician who told me that I was never actually checked in so she didn’t even know I was waiting. She had excellent service recovery skills while the front office staff did not. They really didn’t care at all & never apologized. To be clear I was very polite the whole time. The technician made sure I got a gift card for my wait- which the office staff never mentioned. It’s because of the technician that I would even consider returning.read moreMaggie Krumpos02:05 24 Sep 22Everyone at Imaging Associates is so friendly, welcoming, helpful and what I really love... is that the wait time is always very short. When they take me back for tests they get right to taking the tests, no wait time there either. I was in and out so fast and when I left they were smiling and told me to have a great day. Everyone is SO nice. That is the only place I will go for imagine appointments, they are great!!read moreJamie M. Cunningham01:03 26 Aug 22I’ve been using Imaging Associates for over ten years. Mammograms are a breeze! The... equipment is new, and the staff is amazing. There is rarely a wait time longer than 5 minutes. In fact, the entire visit usually takes about 15 minutes of your time. Highly recommend them for all of your imaging needs. Today, I had an MRI for the first time after having a medical device implanted. I was nervous but they made the experience very nice for me. The technician was very thorough and researched my implant before performing my test.read moreAmber Adams04:20 05 Aug 22I have received 3 different exams from this location and EVERY time I have been treated... with respect and dignity as a couple of them were very personal exams. Not once have I left feeling confused about what was done or not treated well. I would recommend this place to anyone needing medical imagining.read moreA. RosesRBleu20:07 09 Jun 22My experience is primarily for a mammogram with the technician Courtney.God knows this... job requires a certain personality that can make a person feel at home whilst in some of the most difficult positions in their life...Courtney was amiable, professional, kind, knew her job well and had the wonderful character trait of helping the patient maintain their integrity during a time of extreme vulnerability. I sensed no judgment from her, nor did she make me feel anything less than respected. I applaud her for her geniality and her cordial yet knowledgeable demeanor. She was prompt and got the job done quickly and efficiently. Her directions were very clear in everything from positions to how to put on the gown to how to leave the building. When one is in such an exposed state, some might not realize we need direction since we are dealing with so many mixed emotions at the time. I appreciate her eye-contact and the smile "behind the mask". Thank you!read moreC F19:16 07 Jun 22I have always been happy with my visits at Imaging Associates. No question is ever too... small or insignificant. The entire staff, from setting my appointments to completing my imaging scans, show compassion and professionalism. Thank you for caring so much!read moreJaimie Burke23:16 16 May 22I had a great experience with the Palmer location from start to finish. Before I could... even call to see if my Dr had sent over the referral, they sent me a text to let me know they would be calling soon to schedule. Once they called, they got me scheduled at the soonest time I was available. On arrival, they had water, coffee and delicious chocolates and the environment was really friendly. No sooner than when I finished my paperwork, the technician called me back for my exam (I think his name was Mike). He was super friendly, professional and thorough, he explained everything really well since this was my first MRI. He gave me a warm blanket and put on music of my request. After my appointment, I had my results and hundreds of images uploaded on the patient portal within only a couple hours. I am beyond impressed with my entire experience here. Thank you!read moreJudithGlenn Meidinger21:43 26 Apr 22My only complaint is that masking is optional for clients. For a waiting room full of... immunocompromised patients, that make no sense to me, especially during a pandemic (once again on the upswing) in a borough where only 41% are fully vaccinated. Everything else is professional and compassionate. The staff is superb and caring.read moreVicky W17:59 13 Apr 22I brought our son (15) in for an X-ray. We got an appointment the same day all the staff... was wonderful from the front desk to the technologist. We ended up having to have an MRI because of the Xray findings. The MRI was very pleasant. He had a warm blanket, relaxing music, and the lights were dimmed. He also said that the machine was so quiet he started drifting off to sleep. As a parent concerned for our child this experience was priceless!read moreDawn Khalil23:35 31 Mar 22I would recommend Imaging associates in Palmer to all my friends and family. Upon... arriving I was greeted immediately and didn’t have to weight at all. It was a warm and friendly atmosphere. Everyone was polite and kind. The x-ray technician was very courteous and professional. I was literally in an out in less than 20 - 25 min. You guys are awesome!read moreAlicia Jester04:14 05 Mar 22Imaging Associates is great! Their staff is very accommodating with working with you for... an appointment time that is good for you. Courtney was my mammogram technician and was super professional and kind! I am hard of hearing and did not even need to let her know that I needed her to turn toward me when speaking. She always made eye contact with me and spoke clearly and loud enough for me to hear with no struggle, even while she was wearing a mask. The total appointment time was only 15 minutes, including the check in process. I highly recommend Imaging Associates for all imaging needs!read moreTerri Reynolds-Rogers03:42 03 Mar 22From the first call to set up a [miracle!] same day appointment, I had a very positive... experience with Imaging Associates - Mat-Su Valley. I found the online registration beyond the capabilities of my old S7 android, but the staff inside were friendly and efficient getting me logged in. I waited less than 5 min for my appointment in a clean, spacious, well-furnished waiting area. The staff brought me a tablet I could sign off with my fingertip. I was greeted by my ultrasound technician, who gave me her name and walked me back to another comfortable exam room. When I asked to be able to observe the ultrasound, she quickly activated a large wall monitor so I could watch as she explained her actions, this is bone, this is muscle, these are ligaments. The ultrasound gel was heated to body temperature--I didn't even feel it being applied. Overall, a surprisingly enjoyable experience. I brought cash so my bill was half the insured rate. From low key but very pleasant and efficient staff to the final bill--a big Thumbs Up for this facility and staff.read moreJulie03:44 22 Feb 22Everyone there was great. I was greeted at the door and had less than a 5 minute wait.... The tech explained my procedure to me thoroughly before the Dr. came in. The Dr. was very professional and friendly. Would definitely recommend Imagining Associates to everyone!read moreM S14:28 07 Feb 22I have been using Imaging Assoc for years. I have never had a poor experience. The folks... at the front desk are great and work quickly to get you checked in. I have never had to wait terribly long to be called back. I have had x-ray, MRI, CT scans, and others done here. They have all been done in a professional manner. They are very reassuring if you have anxiety or claustrophobia. The wait room is always clean. There is plenty of seating so you are not crammed around other people. They are the only folks I will use.read morePeggy Mcgarry00:33 04 Feb 22The staff are amazing. From check-in to check-out I was treated with courtesy, respect... and professionalism. Tests were done on time with very little waiting. And the hot and cold beverages available in the lobby are a nice touch!read morePatricia DeWinter23:54 27 Jan 22In the event of serious medical concerns, you find the most competent providers possible.... At IAP, competence goes hand in hand with caring professionalism. From the front desk staff to the physician performing my biopsy... all were truly caring, informative and helpful. I could not have had a better experience.read moreCee Jay09:06 18 Aug 21Very nice, uncrowded place to visit for all ones' imaging needs! Very handy to have them... in the valley in such an accessible spot! Beats driving to anchorage! Very pleased with them, been going there for quite a few years now!read moreSandy Walker21:37 09 Apr 21I visited again and still feel the same staff is welcoming and professional. I was put at... ease immediately as the staff is very professional & makes you feel comfortable when you visit. "Thank You to ALL that work @ Diagnostic Imaging Lab!" I'm hoping you all have a great day because you so deserve it after witnessing a very difficult & rude individual one of their staff had to endure yesterday... my hat goes off to them ~ In my 53 year career I too have had to put up with this type of disrespect & absolute disregard for those of us that gave it all to our jobs!! ☺read moreCheryl N19:25 09 Oct 20My experience with image associates was fast. I was in an out of the building in less... than 15 minutes and that’s including paperwork. Especially with these times not wanting to be around people that was a big plus for me. I will always use image associates they’ve been great in the past and they have flexed to what is needed now in our times.read moreLaken L.00:45 08 Oct 20Had an appointment scheduled for 12:45PM, got there around 12:35 and was checked in and... on my way back by 12:40PM. Staff was very friendly and helpful. Clean, inviting facility. Highly recommend for imaging/radiology needs.read moreTony A15:02 10 Sep 20If I have to receive any specialized tests, I always ask if Imaging Associates can take... care of me. Everyone there from the reception staff to the technicians have been courteous and professional. Please commend your exceptional ultrasound technician Kalli for her extraordinary customer service. Kalli is a huge asset to your excellent facility. Thank you!read more
